Custom SaaS development

Software shaped around
your business.

A custom platform starts with what needs to work: the people involved, the process to support and the decisions your business needs to make.

Start with the right approach

Use a product where it fits.
Build where it matters.

You may need an internal operating system, a customer portal or a SaaS product for your own market. Define that first, then assess whether an existing product or a custom build is the better fit.

See CodeTinker products ↗

Questions for the first conversation

What needs to change?

The current process, its limitations and the outcome you need.

Who will use the system?

Internal teams, customers, partners or multiple businesses.

What must it work with?

Existing data, systems, operational rules and constraints.

Internal business systems

Bring a specific operational workflow, approval process or business system into the discussion.

Customer & partner portals

Explore how external users need to interact with your business.

Your own SaaS platform

Discuss the requirements for software you intend to offer to your own market.

How we work together

Understand the work.
Then build the system.

Clear decisions, shared expectations and a practical next step at every stage.

01

Understand

Discuss the business problem, users and current workflow.

02

Choose and scope

Assess product fit or define a custom first release.

03

Build and introduce

Design, implement, review and prepare the agreed rollout.

04

Support and evolve

Agree ongoing responsibilities and the next improvements.

Discuss before committing

The practical details
should not be hidden.

Clear decisions before development commitments. A first conversation does not require a finished specification.

Scope, milestones & costs

Define the first release, acceptance process, delivery checkpoints and how changes affect scope or cost.

Ownership & access

Clarify source-code ownership, licensing, data access and handover responsibilities in the agreement.

Hosting, data & integrations

Discuss hosting options, permissions, backups, migration and integration feasibility for the specific system.

Support after launch

Agree support channels, maintenance coverage, escalation and terms for ongoing improvements.

Common questions

Before you start.

Do I need custom SaaS, or an existing product?

Start with the workflow and your essential requirements. We can discuss whether a product is a suitable starting point or a custom scope is worth exploring. Adopting a product does not imply that it can be customised in every way.

What should I prepare for the first conversation?

Describe the problem, the people involved and how the work happens today. Examples of current forms or processes can help. You do not need a finished specification or a fixed budget to explain the need.

Can the system connect to software we already use?

Bring the names of the systems and the information you need to exchange. Interface availability, permissions and technical constraints must be assessed before an integration is included in scope.

How are scope changes, hosting and ownership handled?

These need to be written into the project agreement: first-release boundaries, acceptance, change handling, source-code licensing or ownership, access and hosting responsibilities. No universal terms are assumed.

What happens after launch?

Maintenance, support channels, coverage and future changes are matters to agree for the project. Discuss the responsibilities your business needs before making a development commitment.

Start with the business need

A product to explore.
A platform to build.
Let’s talk.

Tell us whether you are exploring a product, planning a custom platform or still deciding on the right approach.

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